Real people answer.
Average response time: 6 hours. Maximum: 24 hours, including weekends.
- Email: info@nightfold.store
- Phone: +44 7412 854648
Make it faster
Include your order number and we can usually resolve it in the first reply. It's at the top of your order confirmation email.
Before you write - the three most common questions
Where is my order?
Dispatch takes 1-2 business days, delivery 4-12 days to the US. Your tracking number is emailed when it ships and can take 48 hours to start updating. Full detail on the shipping page.
I want to return it.
Send your order number within 14 days of delivery. Details on the returns page.
It arrived damaged.
Send a photo. We ship a replacement the same day and you keep the original.
Business enquiries
Wholesale, press or partnership: same address, put the word in the subject line and it gets routed properly.
Company
Nightfold is operated by Lusga Ltd, a company registered in England and Wales, company number 17396894.
Registered office: 124-128 City Road, London, England, EC1V 2NX.